[Resolved] Idea Cellular — wrong deduction and refund the amount
A
AMIT500
from Mohali, Punjab
This is to bring to your kind attention that today on 23rd Feb Rs 8/- has been deducted from my balance from my mobile number [protected] without any cause and information. The mobile was in ideal state and the balance has been deducted and that time I was taking bath. Kindly look into the matter and refund this amount at the earliest as this amount is unnecessarily deducted. Really you people have respect for the customers then waive off this amount at the earliest.
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Apr 29, 2019
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Idea Cellular Customer Care's response Dear Customer,
We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.
Regards,
Lakshmi
Verified Support
Mar 29, 2019
Idea Cellular Customer Care's response Dear Customer,
We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.
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