[Resolved] Idea Cellular — Wrong deduction from main balance on idea number[protected] | |
My sister has idea number[protected].. This number' s main balance is wrongly charged for some unknown subscription which has never been done.This happens twice. we even did not request for this subcription at all. So pls refund the amount 35+35 rps deducted on 24 th & 25 th of march 2017. No : [protected] Was this information helpful? | |
May 2, 2017 Complaint marked as Resolved Verified Support Mar 28, 2017 Idea Cellular Customer Care's response Hi Yasmita, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Akshay Verified Support Mar 28, 2017 Idea Cellular Customer Care's response Hi Yasmita, As per your telecon with our customer service associate on 28th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Akshay | |
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