Idea Cellular — Wrong deduction in my main balance

Idea Cellular — Wrong deduction in my main balance

V vikesh kuma

My Mobile No is[protected]. 1. Once i am recharged with rs. 500/-, there wrong deduction done and your customer care tell me this deduction done as WAP, but i am not activated any wap facility. 2. Then i am recharged with rs. 100/-, which is deducted as internet/data(as your customer care says), but i am checked in ussd call, there shown data expirydate 4th. But customer care says your data pack expired on 3rd. How it is possible... and all balance get nill. Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We sincerely regret issue with your prepaid balance. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular