[Resolved] Idea Cellular — wrong deduction of amount from prepaid mobile [protected]
H
Harikishan Talreja
from Jabalpur, Madhya Pradesh
Address:
Bhopal, Madhya Pradesh
I am having a pre paid mobile connection of idea under the no [protected]. I had gone to mauritius from 16 to 24th nov.2017. I had a balance of rs 600 plus. On 23 november i received a call from a mobile no [protected] which was not attended by me because it involved rs 100 per minute for incoming call. But immediately thereafter a msg flashed that call charges or rs 600 were charged to me. I was shocked to know that almost entire balance was wiped out without having used it. Because of this i had to face a hardship.
2. I therefore request you to kindly reverse the wrong deduction of rs 600 at the earliest.
Harikishan talreja
Bhopal 462042.
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Jan 4, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2017
Idea Cellular Customer Care's response Dear Customer,
Your concern is in progress under ref no[protected] & you shall be updated on the same shortly.
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