[Resolved] Idea Cellular — wrong feeding of address while applying for new connection | |
I have applied for new idea prepaid 3G connection on 13 Dec 14from kanpur retailer.mob no. provided to me is [protected]. IMSI [protected] SIM NO>[protected]. I have provided AADHAR CARD as address proof.while address verification I was told that address is mismatching. i have contacted to retail shop for necessary help but he is telling that the person who is feeding the data in computer has feed ed wrong address, so you apply for another sim.this is very dissapointing me to be a Idea family member.kindly solve the problem.my another mob no.is [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Customer,
We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular