Idea Cellular — wrong ful deduction of money rs 45/- two times .
P
psrao_1234
from Angamali, Kerala
Address:
Vizianagaram, Andhra Pradesh
Idea deducted 45 each during may month i dont remember dates. May be 16th and 18. I only operate my mobile and i havenot subsribed for any VAS service. Still this happened when we send STOP Mesage there should be some mechanism to refund. But unfortunately our mobile companies take us for granted . they say it can happen with in one day . that means u have to check ur balance every one hour. Or more frequently. This will not do. Wake up. People be careful with these thieves.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Jun 20, 2015
Updated by psrao_1234 The deduction was in the month of June (07th) and not May.as mentioned. Error regretted.
We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular