Idea Cellular — wrong ful deduction of money rs 45/- two times .

Address:Vizianagaram, Andhra Pradesh

Idea deducted 45 each during may month i dont remember dates. May be 16th and 18. I only operate my mobile and i havenot subsribed for any VAS service. Still this happened when we send STOP Mesage there should be some mechanism to refund. But unfortunately our mobile companies take us for granted . they say it can happen with in one day . that means u have to check ur balance every one hour. Or more frequently. This will not do. Wake up. People be careful with these thieves.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Jun 20, 2015
Updated by psrao_1234
The deduction was in the month of June (07th) and not May.as mentioned. Error regretted.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information