Idea Cellular — Wrong inare executiveformation getting by customer c

Address:412207

Dear sir,
I am getting a new postpaid connection.
When I call for activate my sim.
Mr Rajaram pic the call and my no successful active.
Then he provide me all detail regarding billing plan, bill date, payment date.

I asked a question - my sim is active on 26 Feb and my bill date 04 march so in this period can I use my sim.

He replied to me you can use your sim but monthaly rental apply after 04 march,
In this period if you using call and internet you bill got bill on your usage.

But after 04 march I see my bill, you charge me rental bill.

So as per I am getting reply on activation by Mr Rajaram no monthly rental will charge on this period ( 26 Feb to 4 march )

So please reverse this bill.

If this bill is not reverse then I will not paid any amount or its a totaly wrong information given by your customer care executive.

If you have any query feel to free call me.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Idea no - [protected]
Dear Customer,

As per your telecon with our customer service associate on 24th March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Its a too much of bad manner.
I raise a complaint on last 20 days but still am not getting any solution.
I frankly say to you, if you are unable so please give me high authority I'd contact no.
I forward this mail to on that person.
Shayad aap logo KO mere issue se koi fark nahi pada hai abhi tak...
Mai 01 month se follow kar raha hu lekin aap logo ki taraf se koi reaponce nahi mila.
Jab tak mujhe solution nahi milega mai bill ka payment nahi karunga.
Yadi aap logo ko jada problem hai to high authority ke no aur mail id share kare ...taki mai unhe bata saku sab kuch...

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