Idea Cellular — Wrong information by customer care executive. | |||
Idea cellular has a offer that the first recharge of 25 rupees gives you 500 MB 2G internet for 5 days. For this offer I call Customer executive to know that this offer is available for me... The customer executive says that yes this offer is available for me. Then I recharge of rupees 25 from my main account balance but they give only 150 MB. Then I call again customer executive then says that this offer is not available for me. Here has also many problem like. 1. 3G not activated anytime . 2.Deduct balance from main account for nothing And many & many.. [protected] is my number. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 9th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 9th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular