[Resolved] Idea Cellular — Wrong information

Harikrishna Behera

from Chirala, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 532322
Website:	idea

Mobile no -[protected] date - 09/09/2016 Then balance 150/- I have 50mb GPRS balance and ISF 4GB BALANCE. I have doubt may I uses GPRS balance then which balance cuts. I am calling customer care his solve doubt first cut your 50mb balance then ifs balance cut .But that's not right. I am continue used then my balance cut. That is my problem who can trust idea customers and network.
Please solve me . I have lost 83 balance wrong ifromation.

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Oct 22, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2016

Idea Cellular Customer Care's response Hi Harikrishna,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Tudor

Verified Support

Sep 12, 2016

Idea Cellular Customer Care's response Hi,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Regards,
Tudor

Verified Support

Sep 20, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor