Idea Cellular — Wrong information provided by Idea through Radio and Misbehave by Customer Care Exe

Address:Ghaziabad, Uttar Pradesh

I heard on radio to dail *150*600# for more info on net pack and i did the same immediately 25rs deducted from my account and got one msg that 600mb credit and final vol this n this, val 7th april and prp exp date 26th march. When i called on customer care for complain he said 600mb credited in ur acc. And last net pack got lapsed. I told him dat i got d msg of exp of 7th april but he said u r lying, moreover i hv nt rcvd evn 600mb too. Wat a pathetic service by service provide. Even they dont know how to talk with their customer.
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Dear Customer,

We understand your concern and deeply regret the inconvenience. Kindly share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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