[Resolved]  Idea Cellular — wrong informations

Address:

Bhopal, Madhya Pradesh, 1979

Dear sir / mam. Good morning i am sushil bhisekar your regular customer from 2007 and mo. No. Is [protected]. I am using to this no. From 2007 and now i converted in postpaid from last year even i was paying regularly every month 580.00 for plan 499 i was satisfied by your company and plan, but suddenly i received a call from idea company on 08.09.18 she was telling,
Sir i am from idea company. May i inform about a offer. I says yes tale.
Sir i have a offer for you. Ok
Sir you can use a add-on sim in single payment 550.00 with gst monthly. Ok
Your plan will be same. And no.?
Sir i send on your old no. Please choose the no. I was choose no. [protected].
After few days my net was not working properly so i called to customer care, so i known that my plan 499 converted to 249 automatic with out my permission (Information) and than i again converted 249 to 449 by your idea company customer executive, because i was facing some problem in plan 249.
Your company bill generated amount 749.00, i discussed with mr. Denis sir and mr. Shamim ansari ji in your office at new market gtb complex bhopal and wavered also by shamim ansari.
Second bill generated amount is 953.00 and i paid 550.00 in last 29.11.18.
But my complaint is not resolve till date even net is switch off by idea company. If your company executive (Miss jaini [protected]) says, sir your plan will be change so, i don't purchase other add-on sim, because plan 499 was better for me.
Today my no. Is temporally on hold…. Why?

Thanks and regards
Sushil bhisekar
Bhopal (M. P.)
[protected]