[Resolved]  Idea Cellular — Wrong invoice

Address:110037
Website:idea.adityabirla.com

Hi team,
This is really very unprofessional experience as i am facing from your side, how you force me to pay twice for a single service, as is mentioned my previous communication and a hundreds of your phone calls that i am not using your services from so far, then why your company mark me invoice for every month??
My mobile number is [protected] and it is finely working with airtel from a long time. but i don't know how and why you made such invoice against the same mobile no.

I got again an invoice and, calls from your colleagues please do the needful as i wrote you earlier i am not using your services so why you people make such invoices??

For your reference i am sending attached payment screen-shot as i made for aairtel (please see highlighted) as i am using and paying them.

Do the needful and revert asap, otherwise i need to be take some hard action for this.
+1 photos
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Aug 26, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2016
Idea Cellular Customer Care's response
Dear Sir/Madam,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Jul 15, 2016
Idea Cellular Customer Care's response
Dear Sir/Madam,

We tried contacting you on your number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
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