[Resolved]  Idea Cellular — wrong number recharge done by retailer

Address:411042

Dear idea customer care,

Today 10/05/2018, a wrong idea number recharge was done at a retail counter.
Idea recharge of rs. 459/- was done to [protected]

My actual number is [protected] and the transaction id: mh[protected]

I request you to look into this matter as soon as possible and provide some solution to this.
I again did a recharge of rs. 459 to my number [protected] and it would be great if reversal is made to the concerned retailer.

Regards
Bharat jain
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Jun 14, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. We would like to inform you, that once the recharge is credited in the account we'll be unable to reverse the same.

Regards,
Lavina
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