Idea Cellular — Wrong plan activated rs 349 against of rs 399 - extra bill generated

Address:	Nashik, Maharashtra, 422007
Website:	www.ideacellualar.com

Dear idea,

I have query regarding my bill, as soon as i start my bill plan wih 399 plan with immediate effects,
After 3 days i get sms as your internet limit exhausted and then i have word with customer care,
They said that your plan 399 is not activated, and you have charge rs 500 extra.
Excecutve said this charge will vaid off as bil will generated,

Please do the needful and please deduct the internet charges, as i already taken plan of rs. 399.

There is no response from customer care of idea cellualar.
Mobile no - [protected]