[Resolved] Idea Cellular — Wrong plan and service problem

khushi118

from Ahmedabad, Gujarat

Address:

380026

I porting to my 3 number from airtel to idea but we are not satisfied with idea service and it's mini store.

we port 3 number
[protected]
[protected]
[protected]
and 1 new connection
[protected]
In this 2 number we are used maximum 15days and we have not any bill till date and idea will stop my service . I told to idea executive many time but no any result,
idea executive details.
Shubham Jha
81550049, [protected]
Add-210, 2nd floor, RBS complex, Ashram road, ahmedabad.
PH.[protected]
we talk to this person 15 to 20 times but no any response .
also we mail to idea customer care but till date no any reply.
and my porting time my [protected] number will be not on 1 days and we are many lost of my businesses. So request to you please action against to IDEA.

Was this information helpful?

No (0)

Yes (0)

May 13, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Idea Cellular Customer Care's response Hi Khushi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi Khushi,

As per your telecon with our customer service associate on 16th September 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Paras

Sep 17, 2016

Updated by khushi118 Dear Sir/Madam,

I want to legal action against for this person.
idea executive details.
Shubham Jha
[protected], [protected], [protected]
Add-210, 2nd floor, RBS complex, Ashram road, ahmedabad.
PH.[protected]

Because we have lost my many business and till date and time he not receive my phone.
I hope you can understand, Because it's IDEA company reputation mater.

Verified Support

Sep 18, 2016

Idea Cellular Customer Care's response Hi Khushi,

As per your telecon with our customer service associate on 18th September 2016, we wish to inform you that the matter is already being followed up and we will revert to you at the earliest.

Regards,
Abhi

Verified Support

Sep 20, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor

Sep 28, 2016

Updated by khushi118 Reminder 1,
till date no any reply for IDEA team.
I think we have wast of my time and money after joining the IDEA.

Oct 19, 2016

Updated by khushi118 Reminder 1

yet till time not receive any bill from Idea.
And we are happy, Because after 10 days our 90 days in IDEA and we PORT to other company.