Idea Cellular — Wrong recharge of Rs. 86 through Paytm
D
dharm1708
from Delhi, Delhi
Address:
New Delhi, Delhi
On Thursday February 5, 2015 at 8.22pm, I recharged my idea prepaid mobile no. [protected] with Rs. 86 using Paytm.com which says it will give me 80 local/std mins valid for 30 days. But I received an sms that I got 786 local sms. I don't want any sms. When I talked to customer care they said that we don't have any information about the website which you used.
I don't know what to do. Please help me.
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Idea Cellular customer support has been notified about the posted complaint.
We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.
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We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular