[Resolved] Idea Cellular — wrong recharge on [protected]

Aakash hadawle

Address:

Sr. No. 27, Chandrama Nagar Yerwada Pune, 411006

I done recharge 1499 with 365 days. i did it wrongly. because i usually use internet data but in that recharge there is only 24 GB data So i called to customer care for any option like increase the data or cancel this and recharge again but they didn't have any good option. Please help me over here.

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Apr 4, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, We would like to inform you, that once the recharge is credited in the account we'll be unable to reverse the same.

Regards,
Prajakta