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Idea Cellular

Idea Cellular — Wrong service activated on postpaid no

Website:www.ideacelluler.com

Dear sir,
See attached screen shot of SMS. I have not activate any service but service activated in my Post paid Mobile no. [protected] and rupees 35 deducted (applied on bill) from mobile account.

Please deactivate this service and refundy 35 rupees.
Please contact me in this no. [protected]
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Comments

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We have thoroughly checked Idea account details and it is found that the charges levied in your bill are correct as per WAP plan assigned. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Please deactivate service and refund. I have not activate any VAS and not used activated service.
Reply
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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