Idea Cellular — wrongful bill charges - double charging of amount

Address:

Pune

Once again idea cellular (Now vodafone idea) strikes with charging for bill which is already paid for. I am getting repeated calls to make payment for a number for which i have already made payment. The receipt date is 24th june, 2020 but the company has not bothered to update. Under the guise of merger of accounts etc. They are harassing and looting customers. This is the 2nd instance. For the other number of mine also they have charged me twice claiming i did not make payment. Even when their accounts department says they have received the payment, they are still charging me. This is first class fraud. I think government should look into vodafone operations in india and check how they are treating their customers. I think it is better not to pay in time and let them follow up with you. Big learning.