[Resolved]  Idea Cellular — Wrongly charged and activated service

I would like to inform you that one juice up service is activated today 18 jun 2014 from web for my no. [protected]. for this it took rs 35/-. and it will be charged rs 150/- per month. after calling to customer care i request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used so please deactivate and refund my valuable money. waiting for your prompt reply...
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2016
Idea Cellular Customer Care's response
Dear pawan bhasker,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Jul 05, 2016
Idea Cellular Customer Care's response
Dear Customer,

As per your telecon with our customer service associate on 5th July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

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I have near about 500 MB 3G data then I received a company call, then after showing 25 MB data with 1 day validity. What I do. Mo- [protected]
Idea Cellular Customer Care's response, Jul 8, 2016
Verified Support
Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

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