[Resolved] Idea Cellular — wrongly charged for making a call to 055181

topuchinu

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

I have an idea post paid no [protected]. As i was checking my bill for date 03rd November 2018, billing period from 03rd Oct 2018 to 02nd Nov 2018 in which I have noticed that i was charged for calling a particular number '055181' on 10th October 2018. I don't even know this number. On checking I read about other customers who have been charged for calling the same number by idea cellular. This is just a fake number which idea is using to increase the bill amount of customers.

Kindly look into this important matter.

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Jan 30, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that you've been charged accordingly for usage towards the chargeable number on which you've called. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lakshmi