[Resolved]  Idea Cellular — you're recovering agent doesn't have manners to talk

My cousin purchased idea postpaid. His bill is due he gives my no as a reference no. And that idea recovery agent calling me to tell my cousin to pay the amount till 5 o clock other wise he will stop the services of my no as i'm not the customer of idea.
What the hell is the recovery system of this wellknown company, obviously he provided his address detail idea can go der and ask for payment even i read the recovery rules on the site and it never even mentioned the connection between the actual customer and reference no wala person
And i don't even know dat my no is going to be referred their
Idea should gv thair staff a better training for how to talk people and 1st of all they have to know the rules regarding thair job
Disappointed
No of that recovery agent +[protected]
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Oct 27, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for trouble caused to you. Request you to share us your brother's Idea number and your contact details so we can take this further.

Regards,
Nehanka
Complaint comments 

Comments

18/9/17
Bluelima activated without my permission [protected]
Idea Cellular Customer Care's response, Sep 30, 2017
Verified Support
Dear Customer,
As checked, while using internet wap service has been downloaded, so the charge are deducted accordingly.
Regards,
Lakshmi.

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