[Resolved]  Idea Cellular — Zero network since feb 2015 (10+ months)

Address:

Pune, Maharashtra, 412101

Since 27-Feb-2015, I have been raising complaint with IDEA for ZERO Network in my Pune house. The customer care team calls back saying the signal optimization has been done and they close the ticket. However this does not resolve the issue at all. Even after requesting multiple times to install as small device (not costly at all) to resolve the issue till they have a permanent solution. They clearly refused to install that as well. I am customer owning this number since last 14+ Years now (FEB 2001). Still they simply refuse to support me in this regards and are doing absolutely nothing to resolve this. They have bluntly told me to port my number to other service provider. After giving business to Idea for more than 14 years this is what I get from Idea. I have lot of communication ID's which was closed without providing working solution. I have screen shots which proves that I have ZERO network inside my house. Idea also accepted that My house is in weak signal zone. I have sent emails to TRAI team as well. Still here I am without any solution. Also sent email to PMO (Prime Minister Of India), News Media, and many GOVT email ID's. No action or reaction what so ever. Please Help me...