Comments
Dear Customer,
As per your telecon with our customer service associate on 5th Sept 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 5th Sept 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
My Comment on this : They talked and agree for their mistake but still I want this thing in my e-mail as well as in my number:[protected]
Also, send all details in my e-mail: janak.[protected]@yahoo.co.in
They did not take my complaint yet. I need complaint number for this all matter.
I am trying to register complaint but they refuse blindly. I knew they are in fault and also I have their false massage and recording.
Also, I have forwarded all matter to consumer court as well as Grahak Surksha.
From
Janak Tanna
[protected]
janak.[protected]@yahoo.co.in
I am trying to register complaint but they refuse blindly. I knew they are in fault and also I have their false massage and recording.
Also, I have forwarded all matter to consumer court as well as Grahak Surksha.
From
Janak Tanna
[protected]
janak.[protected]@yahoo.co.in
Date:6/9/2015
Time: Morning
Conversion with customer care on 198: They did not register complaint. Second, they are misguiding me for plan. They told 2 dates about plan change. 1st date is 11 August, 2015. 2September, 2015. Actually, plan does not exist for 20days in 178.
Time: Morning
Conversion with customer care on 198: They did not register complaint. Second, they are misguiding me for plan. They told 2 dates about plan change. 1st date is 11 August, 2015. 2September, 2015. Actually, plan does not exist for 20days in 178.
Still refuse to register complaint and refuse about complaint number. Also, did not give proper solution.
I have proof that when they sent massage and start my plan and when end (Screen Shots). Also I have put my mobile in specified limit about that also I have screen shot.
Also I have done conversion with some executive that massage I have. Also I try to contact them 94 times but still they not replying that massage I have.
Dear Customer,
We wish to inform you that your complaint for recharge has been resolved and amount of the recharge has been updated for your account. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for recharge has been resolved and amount of the recharge has been updated for your account. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
I have called on 198 but still no complaint registered and no proper answer from your side.
They still refuse to give actual plan details. In Idea, it is shown that *800# recharge plan details. But, still they are miss guiding. No complaint registered no action taken.
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular