[Resolved] Idea — company doesn't take any step to increase internet speed

[Resolved] Idea — company doesn't take any step to increase internet speed

B Bhaskar Makwana from Dahod, Gujarat

I am not getting higher speed from service provider (Idea cellular) even the mobile get full coverage of hsdpa network.so I called to customer care service but they did not register my complaint by saying that they can't register. actually i recharged for internet pack of Rs. 398 but seems like I lost my money as i am not able to utilise my money DETAILS: NAME- VASANTIBEN MAKWANA MOBILE NUMBER IN WHICH I NTERNET RUNNING SLOWLY - [protected] PLACE WHERE PROBLEM OCCURS - AMOD (PIN-392110) I want refund if company dosen't solve my problem Was this information helpful? No (0) Yes (0)
May 25, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 18, 2018 Idea Cellular Customer Care's response Dear Customer, We established call to you on the mentioned number and the same was informed that the concerned person is not available. Hence, we request you to share us the alternate contact number to assist you further. Regards, Lavina
1 Comment	Share
Submit Close

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

MOHSIN JEELANI

from Jaunpur, Uttar Pradesh

I got a call from outside india alternative day.so kindly se to it.becoz it may be fraud or any other.call come from latvia country.+371

Idea Cellular Customer Care's response, Apr 14, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with the complete number from which you've received the call to assist you further.

Regards,
Lavina