[Resolved] Idea Customer Care — Idea customer care representative behavior like machine

kaushalsarda

from Aurangabad, Maharashtra

Address:

Amravati, Maharashtra, 444601

Dear Sir,
This is another complaint from me for service provided by idea customer care dept, Today i am facing problem of no network on my idea sim card, so i made complaint for this they are answering in pre-recorded format like your network problem will be resolved by 31-may. How can one answer in such a manner. are we discussing our service problem with machine or human being.
I am fed up of this service.

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Aug 30, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 25, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular