Idea — Deactivation of Juice up in my cell no. [protected]

Sheebaiocl

from Delhi, Delhi

Address:

Bhopal, Madhya Pradesh

I received the message as- Your Juice Up has been activated. Amount charged is Rs 21.0 /- for 1Week. Renewal charge is Rs [protected]@15Days as applicable. To deactivate sms STOP to 155223 While i did not even know anything about it and msg for deactivating is not going through. This is shocking for I have been a content user of your service. Please do the needful and kindly avoid the confusion at the earliest. Please deactivate immediately

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Your complaint for VAS activation dispute has been resolved and we would like to confirm that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular