[Resolved] Idea — Deducted balance automatically

[Resolved] Idea — Deducted balance automatically

S S S ramani from Bardoli, Gujarat

Muje idea ki taraf se 4G DATA 14 Din ke liye free diya gaya hai. jab Mene 4G internet start kiya to Meri balance me se Rs.32 automatic deduct ho gaya. Tab Mene idea care me baat ki to wo log kahte he ki aapne 3G data use kiya isliye balance deduct ho gaya, bhala 4G sim ho aur 4G data free he to 3G data kab use hota hai Bhai, aur kahte hai ki aapko refund nahi milega, muje idea se request hai ki muje meri balance refund Karde. Was this information helpful? No (0) Yes (0)
May 11, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 Idea Cellular Customer Care's response Hi, We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon. Regards, Riya Verified Support Apr 06, 2017 Idea Cellular Customer Care's response Hi, We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline. Regards, Vishal Apr 07, 2017 Updated by S S ramani Idea ka 4G data use nahi Kar Pa raha hu kyoki balance deduct ho raha hai, solution nahi hua very poor service and refund bhi nahi hua. Apr 07, 2017 Updated by S S ramani very poor service Apr 07, 2017 Updated by S S ramani Muje kaha gaya tha ki aaj 6 bake tak mera problem solve hoga par idea walone kuchh solution nahi kiya hai aur koi call bhi nahi aaya ideal customer care se. mera refund ka Kya hoga bhagwan. Apr 07, 2017 Updated by S S ramani Very bed service Apr 07, 2017 Updated by S S ramani Very poor service Apr 07, 2017 Updated by S S ramani Ideawalo ka phone aaya kahte he ki Aapko refund nahi milega. Mujse cheating kiya kabhi bhi me idea ka sim card use nahi karuga. Me bahut unsatisfied hu ideawalo se. Apr 07, 2017 Updated by S S ramani Solution kab karoge bhai Apr 07, 2017 Updated by S S ramani Very poor service Verified Support Apr 09, 2017 Idea Cellular Customer Care's response Hi, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Maroof
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