[Resolved] Idea — Deduction of balance | |||
A service naming kiddie club automatically activated on my number, while complain the same on 198 they said the process of deactivation.after that I followed the proper steps of deactivation on[protected] at 2:12 pm.I had followed the proper steps but they again deducted RS.50/- from my account for renewal charges, again I called on 198 but they neither refund my amount nor assist me any process for the solution of the same, the idea are doing the same with other numbers also, they are cheating the innocent people, therefore I request you to please help me and all of them who are facing the same problem. Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the unpleasant experience. Kindly reply with your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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