Idea — False duduction while recharging by idea voice rechage

Jyoti Shankar

from Pune, Maharashtra

Address:

Raigad, Maharashtra

I did recharge my mobile for 3G data (2GB) by phone voice system(calling to customer care) but before recharging above said data, idea deducted 350MB plan of 97INR. I complaints to customer care executive by not satisfactory reply given. very Shamful.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Jyoti Shankar

from Pune, Maharashtra

My idea mobile number is [protected]. You can check deduction from this mobile number account also.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular