Idea — Fraudulant charge

Address:Bangalore, Karnataka

I had a net plan of Rs103 which was ending on 16 th of sept 2015 and i also had wifi connection. i came home at 21:00 and made a call and got the balance deduction and final amount in my account was Rs 59.i slept off and did not use any internet and in the morning i called idea and asked about the deduction, they told that i browsed internet from 00:41 to 5:03 am in the morning continuously but that was not true.i asked them to mail me the usage they denied and was not giving any resolution.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information