[Resolved]  Idea — I got only 500mb for 149 on the special offer of 1gb 3g data shown in my mobile on[protected]

Address:Thrissur, Kerala, 680552

The company offered me the special offer of 1GB 3G for 149 for my number [protected], i had done the recharge on[protected] around 6.35pm.I had received 500mb on that moment, but the remaining 500mb not credited, i know sometime it will take sometime, i have waited 15 minutes and after contacted customer care they responded me that it will take 2hours to 4 hours.i have waited to 12.00am and called again and received reply of idea suffering from technical issues and he registered a complaint.the very next day i looked on my acccount, if they have credited the remaining.But no use i called customer care and a women answered me that it will take some more time upto 1 day, and i asked her once more and she replied that it will take 2 days.now this 3rd day i yet haven't recieved that 500mb, they again answered me that this is an technical error and it will be credited in next day. i just want to know about this is the no 1 network of india, i have also watched their ads.i just don't know that how could be a network in this pathetic way.i had irritated a lot on 3rd day of this incident because i have used the 500mb that credited before, what should am i do? such a shame on adithya birla group!
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Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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