[Resolved]  Idea — Idea 3g netsetter

Address:Vadodara, Gujarat, 390019

I am using connection with Account No :[protected], same was activated on 23-Jan-2015, Plan was 3300 Advance for 1 year and after that 250 + Tax Per month for 1 GB activated, According same IDEA must provide service up to 22-Jan-16 but they stopped same by 31-Dec and activated 750 per month plan, I requested to reverse the same and provide a revise bill but not a single reply received in written from IDEA, Just told " we will check n revert". IDEA stopped to provide net service and sending bill for every month...which I refused to pay and agreed to pay what ever I used...not for that month in which service not avail...Now they write a mail they r not sure how much money will be reverse and for discontinue wd IDEA first pay balance outstanding amount of 1692.82 INR.
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Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. To help us serve you better, please share your Idea Netsetter number and the contact number. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

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