[Resolved] Idea — Idea recharge

Josephjoseph2621993

from Kannur, Kerala

Address:	Pathanamthitta, Kerala, 689101
Website:	Idea.com

There was an recharge offer for Rs192 which provided 1gb day and 1gb night for 28 days. Since the offer details were not specific i did a recharge from my own phones balance and only got 600mb for 14 days. I called customer service and they tell me then only that i was supposed to do a flexi recharge. Only because there details were not specific for the offer i did not do flexi. I[censored] guys can help me in any way possible, kindly do help me
Thank you

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular