Idea — Incorrect deduction | |||
I recharged my idea sim for rs. 50, and get a talk time of rs. 41, then i activated Internet trial pack of rs 25 so my remaining balance was rs.16 but when i browsed Internet, balance was deducted from main balance and it is rs. 0 now. my no is [protected]: Date of incident: 08-May-14 Was this information helpful? | |||
|
Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
Your complaint for wrong deduction has been resolved and we would like to confirm that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Your complaint for wrong deduction has been resolved and we would like to confirm that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We wish to affirm that your concern has been acknowledged and complaint for wrong charging has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular