Idea — LOOT OF 3G

Address:

Gurgaon, Haryana

I have opted to 3g service from 2g around one month back, since than I am being harassing by the poor service which never get connected to 3g network and most of the time network automatically switch back to 2g service. Even surprisingly some of time whenever I switch to 3G the phone display "No service" Tag. I had made this complaint several time to idea customer care and even discussed the matter in detailed during telephonic conversation, they had given assurance me to that their executive would came to my home and check the network issue. However, later on they just inform through mail that due to poor network service this problem is occurring. When I ask them to take back their service they refused to deactivation. In earlier case also I was forced to use internet service in my another number for whopping 9 months without any request made and every time they billed to me. After series of complaint on several forum somehow I get rid from it. Now again IDEA is using their cheap tactics though this time I made the request but they are not able to provide the service for which they are asking to pay me and refusing to deactivate. Now I seriously thinking to switch to better and fair service provider having good network connectivity of 3g. Navneet [protected] [protected]