[Resolved]  Idea Money — Fraud transaction using my Debit card

Address:Mumbai City, Maharashtra, 400030

Hello,
This is Moses from Bangalore. I have received SMS on my Mobile for the Fraud transaction using my Debit card. Merchant is Idea Money.

Below are the Fraud transactions (Narration & Debited Amount taken from Account statement) on my Debit card on 10-JAN-2017.

1. POS 456242 IDEAMONEY MUMBAI – Rs. 4, 770.00
2. POS 445915 IDEAMONEY MUMBAI – Rs. 4, 770.00
3. POS 444565 IDEAMONEY MUMBAI – Rs. 3, 000.00

Please reverse the amount back to my account ASAP.
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Feb 16, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Idea Cellular Customer Care's response
Hi Moses,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Maroof
Verified Support
Jan 16, 2017
Idea Cellular Customer Care's response
Hi Moses,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Regards,
Abhi
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