[Resolved] Idea Money — idea bill huge amount fraud calls and cheating | |||||
I was forcibly given a postpaid number, after long discussions over phone i accepted for taking port to my current number([protected]), and the executive who explained([protected]) me about the plan told me that everything's free no charges other than bill amount(349/-pm)But first month itself i got 700/- bill and when i asked idea customer care, they replied that i don't have free message service so that's the reason i got that huge amount of bill. And they gave me a free message service after paying the bill. And in the second month all of the sudden i got 2500/- Bill, the same way i dialed idea customer care for help, again i got the same reply saying that i don't have free out going-roaming calls. and they told that i have to pay this much huge amount, and after few days my number got blocked from calls and messages. And after few days the bill got increased to 3300/- without any usage. I was shocked and complained about this to customer care but no response received. Now Someone from this number([protected]) called me saying that we are calling from idea and gave me an offer to pay 1000/- and rest of the amount will waved off from the bill, and after paying this 1000/-rs i waited almost a week but still i was getting continuous calls from([protected], [protected], [protected]) idea customer care saying the bill is still due on my number. And i told them the same to them but there was no help. and this way i got cheated 3rd time. And also in addition with this even my contacts were getting the continuous calls from these people abusing that i didn't pay the bill. Hope i would get justice. Was this information helpful? | |||||
May 23, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've forwarded your concern to the respective team, our team will get in touch with you for the same. Regards, Lavina | |||||
Add a Comment | |||||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment