[Resolved] Idea Money — Idea money fraud transaction calls

Rishi Panchal

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 382330

I got fraud call on 15/04/17 saying my citi cradit card reward points got expired and you can opt for cash back amount of 4805 rs. Caller asked me to provide cradit card number to get amount back. Initially i denied sharing personal details. But after some discussion i agreed to share my debit card nos and otp. Amount got deducted from my cradit card instantly four times and was transferred to ideapayment when asked to the bank, they replied saying we will check and it will be credited back to your account within 1 week. After 1 week, they sent me a sms saying my request is denied. Please help me in this regard

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May 20, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2017

Idea Cellular Customer Care's response Dear Mr.Panchal,
We have noted your concern and we have your contact details. We will get back to you at the earliest.
Regards,
Pradnya

Verified Support

Apr 19, 2017

Idea Cellular Customer Care's response Dear Rishi,

As per your telecom with our customer service associate on 17th April 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Sonal