[Resolved] Idea Money — idea money fraud transaction - idea billdesk
P
Pragna G Iyer
from Bengaluru, Karnataka
I had received a call from a mobile number @ 1.50pm (Dated 23.1.2018) in my mobile no., where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After a while from credit card bank i received a message that my card is temporarily bocked for the suspecious transaction. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.
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Mar 9, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Jan 23, 2018
Updated by Pragna G Iyer The fraud phone number is [protected]
Verified Support
Feb 06, 2018
Idea Cellular Customer Care's response Dear Customer,
We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone. Also, we suggest you to take the help of legal authorities and file the FIR for the concern.
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I am writing this to remind u of the Rs 39999 refund. Please upload the money to my Master Card ending with 5831\card expirity 39
call me [protected]
Thank you
Dr Paul george MD
Sorry for the trouble caused. We request you to elaborate your concern to assist you further.
Regards,
Lavina