[Resolved]  Idea Money — money fraud by pretending to be calling from bank

Address:

534425

Respected sir,

My mother had applied for the credit card when the bank people said that she can apply for one and asked her to do so .Few days later my mother got a phone call from phone number : [protected] saying that they are calling from sbi and they said all the details about my mother to convince that they are calling from bank this made my mother to believe that they are calling from bank then they asked the details of the card saying that they will activate it, then my gave the details of the card and said the otp then four transactions took place and we lost 20, 000 RS/- by this fraud.

We want our money back, and we want to know how our bank details got leaked from a prestigious bank in India like SBI, We want you people to take seriouss action on those people who are responsible for this and punish them severely.
I am attaching all the details of the transactions and the phone calls we got.