[Resolved] Idea Money — Money not yet received

SAFEER K

from Bidar, Karnataka

Address:	683104
Website:	Idea wallet

Hi
Today 13.03.2017.12.30 am I try to load my idea wallet 450 r.s. It's normally fast service that's y I choose this option. But unfortunately today 450r.s deducted from HDFC account and that money still not yet received in my idea wallet...
So pls do need fully..
U guys have to option, u have refund to my account or u have to fill it my idea wallet. Other wise the problems will affect ur company...

Safeer
[protected]

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Apr 21, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2017

Idea Cellular Customer Care's response Hi Safeer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Maroof

Verified Support

Mar 14, 2017

Idea Cellular Customer Care's response Hi Safeer,

As per your telecon with our customer service associate on 14th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Akshay