[Resolved]  Idea Money — online atm fraud

Address:

403601

Dear sir/ madam

On 2nd december, 2017 at 2:29pm i got a call from mobile no.-[protected] which was unknown for me. He said that he was calling from mastercard division mumbai and he shared with me some vital secret information about my boi atm card details and he asked me to give aadhar card details urgently otherwise your card will be deactivated.

He informed that for verification purpose you will get one otp and the same otp should be informed immediately to keep my card active. Due to this i shared otp received on my registered mobile no-* and my account has been debited two times of rs 4999/- e. Details are given below,

A) otp-id :7162

Pos-ideamoney of rs 4999/-

B) otp id-4681

Pos - ideamoney of rs 4999/-

I request you to kindly stop the above payment immediately whosoever he/she is and share with us his registered mobile no and address details. Also we request you to get our money back which was debited through our bank account asap from you end.

I sent the mail on 2nd december but no proper service from idea money support office, only they are sending the auto mail that they will reply within 48 hours but after 10 days also we have not received any reply from support office. When i contacted their toll free no they asked to give us a complaint no without that they are not attending the complaint
Even though they are not giving the complaint no also. We feel that this is just like cheating business started by your company.

Yours sincerely

S n abdar