[Resolved] Idea — network & bill

Lakshay Bhardwaj

Address:

9/1224, Subhash Road, Gandhi Nagar,, New Delhi, Delhi, 110031

I am customer of idea amd my number is [protected]. I have a plan 399/- my number is postpaid. But the network is too bad and i am getting bill 588/- last month i losed my network & still i can't call anyone and i am getting a bill withouth any network without using any facility. Idea is a fraud network provider.
I paid bill of 2 months 1167/- but i can't of last month because they barred my number without giving me any infirmation.
Thanks,
Best regards,
Lakshay bhardwaj

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Mar 13, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Prajakta

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Comments

diff_2013

from Pune, Maharashtra

Change the service provider

Idea Cellular Customer Care's response, Feb 9, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

Ankit Gadpayle

Not getting call for Idea sim card of number [protected]

Idea Cellular Customer Care's response, Feb 11, 2020

Verified Support

Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta