[Resolved] Idea — No proper network nbad customer service

Rony007123

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500049
Website:	www.ideacellular.co.in

Hi team hope less care n worst network.
Waste of time contacting 198 r 12345.
And email team useless.
When req for port out process they deny to say ihave recordings of callmade pls let me know whom to approach to sue this people's.
Spoke to customers care, supervisors, team leaders etc no use at all.
Please update how this things need to be addressed or escalated to??

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Jan 20, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2016

Idea Cellular Customer Care's response Hi Rony,

We regret the unpleasant experience with network. To investigate, please reply with your Idea mobile number and alternate contact details. You can also call 198 from your Idea mobile for further assistance.

Regards,
Suhas