[Resolved]  Idea — Not providing information of my lost number

Address:

Pune, Maharashtra

Dear Sir/Madam, This is to bring to your notice that i lost my phone which had the number [protected] which is registered against my name. I also have alternative number from which i called the idea customer care to block the above mentioned number. When asked about the details about the number i provided the information for verification. they took my request to block the above number. When asked about the call details about the number as to where was the last call made they denied me saying we cannot provide the details due to company policy. I told them i want to speak to your supervisor and ad they transferred me to their supervisor and i received the same answer saying we cannot provide you the details due to company policy. When asked how can i get the details they are saying as per the company policy we provide information of the number from which you are calling. but i told them that the number which is lost is also mine number only but still they refused to provide the information. These people really dont understand the need of the hour. my phone is lost and i want to track the information as to what was the last call details.