[Resolved] Idea — recharge acknowledgement

A san

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560067

Hi i recharged my mobile for 1gb internet for 45 inr

But you have not sent an sms with the amount of recharge done

The message you have sent only says your recharge success

Dear customer! Your recharge is successful. You have received full benefit on your recharge. Dial *121# for more offers

Why don't you mention the amount?
Sometimes no signal from the tower why?
Internet always server timed out why?
I live in bangalore

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Dec 11, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

Jan 19, 2021

Updated by A san This is what happens people move away from the companies that failed to address issues

I am a happy airtel customer now Airtel is the best