[Resolved]  Idea — Refuse to refund

Address:

Kanpur, Uttar Pradesh

I received a call from idea call center. And they said one Dialer tone for lifetime free without any charge.no activation no Service charges or monthly charge After subscribe the service. Immediately 36 rps deducted from my account. I called up customer care center three tym reguler but they said abt technical server down and u may call after 4 hours and 1 hour respectively. Yesterday my tone was deactivated bt still my balance is not refunded nd they said 24 hour ho chuke hain or apka balance refund nhi hoga ab And cut off the phone.. I was spoken their superior and all But they refuse to refund. Plz take action Why this fake call came from idea center again and again Smtym they said technically faults and after tym completion they said 24 hour ke baad nhi hoga Plz take stick action against them Other this matter will take up in consumer court This is cheating anf not expected by idea cellular