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Idea Cellular

Idea — Regarding wrongly charged bill

Address:Nagpur, Maharashtra

Hi this is Amit.user of idea number [protected].this is regarding bill dated 7 th September 2015 which is charged to a rate of 412 rupees which is inclusive of rental plus GPRS cost of rupess 125(rental) Rs. 99 + Rs 125 (GPRS).I had requested to opt for 99 unlimited GPRS plan last month and to stop the GPRS plan of rupees 125.but as per the bill both the services have been charged...kindly do look on to it the rectify the bill accordingly..
Thanks
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Comments

Dear Customer,

We regret the trouble with your Idea mobile bill. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 10th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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