[Resolved] Idea — STD calls not connected

sachin kurra

from Jammu, Jammu and Kashmir

Address:

Jhajjar, Haryana

I would like to inform you that my STD calls not connect to any number. when i connect its give me no response. showing error " CALL BARRING" & are you not able to make this call? when i complaint to customer care they give me request number ( c1-[protected] ) to resolve this issue. they resolved but i am facing the same problem. i request you to please check and resolved that proper. thanks sachin kumar [protected]

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Aug 8, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for call connectivity has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 29th September 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular